Central West CCAC holds AGM, celebrates successes

June 16, 2016   ·   0 Comments

The Central West Community Care Access Centre (CCAC) held its annual general meeting at Brampton Civic Hospital Monday.

The organization helps to ensure people have the health care and support needed to remain safe in their homes and independent for as long as possible. Helping people come home from hospital, live independently, and, when appropriate, transition into long-term care, the CCAC is funded by the Central West Local Health Integration Network (LHIN).

At the meeting, the CCAC presented a “Report to the Community 2015-16,” celebrating its successes over the past year.

“By working together with innovated approaches and plans, we were responsive to the needs of all the residents in our community,” said Central West CCAC board chair David Robertson. “The community continues to grow and age and demand is increasing.”

Last year, almost 40,000 patients at home, school and the three hospitals located in the community, received much-needed services from the Central West CCAC. They also completed 234,680 in-home nursing visits, provided 1,239,310 hours of personal support services, 67,908 visits from physiotherapists, occupational therapists and speech pathologists, 1,457 in-home visits from social workers, 1,806 Hospital to Home nursing visits, 1,288 patient support on their end-of-life journey, 1,016 patients transitioned to long term care. They also had 3,195 participants in fall prevention classes and 17,189 students benefitted from Partnering for Change Program.

Every single day in 2015-16, the Central West CCAC provided about 110 patients with care and services in the communities they serve, reported Cathy Hecimovich, CEO of Central West CCAC.

“The Report to the Community captures the daily experience of the patients and families served and our dedicated teams who serve them,” explained Ms. Hecimovich. “Our mission is to deliver outstanding care to every patient, every day. We want to wrap care around the patients in our region.

We want to transform the patient experience one neighbourhood at a time and help to create a seamless transition for patients moving from the hospital to the home.”

Angela Goulding, a caregiver for her mother and sister, spoke about her experience with the CCAC. Her mother passed away at the beginning of June after celebrating her 88th birthday in May.

“It’s quite emotional to be here in a room full of people who aided and allowed my mom to be longer on this planet than she would have if I didn’t have these services,” said Goulding. “With the help of the CCAC she died peacefully at home and that would have never happened if it wasn’t for you.”

The staff was comfortable and provided excellent care for her mother and her family, she noted.

“The staff was like family,” said Ms. Goulding. “It’s so comforting to know this staff was supporting my family.”

She said that some people are afraid to let people in their home.

“I wish I could scream so loud to let people know it’s such a blessing,” said Ms. Goulding. “With the CCAC being there, I was comfortable enough to leave and go to work. I wouldn’t have been comfortable to go to work if it wasn’t for the services that were provided.”

Her sister, who is still living at home with her, also requires care from the CCAC.

“I really appreciate this service,” Ms. Goulding said.

“They provide this service for the aging population but they also provide care for everyone.”

For more information on the Report to the Community, visit  

Written by Angela Gismondi

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